Lilac Promise

Orders are typically processed within 2–4 business days. Estimated delivery times are shown at checkout and may vary by destination and carrier.

Once your order ships, tracking information will be sent by email. Please ensure your shipping address is correct before placing your order.

For lost or damaged packages, contact littlepatitas2026@gmail.com with your order number.

Returns are accepted within 14 days of delivery. Items must be unused, unworn, and returned in their original condition and packaging.

To request a return or exchange, contact littlepatitas2026@gmail.com with your order number.

Personalized or customized items are final sale unless damaged or defective. Original shipping charges are non-refundable, and return shipping costs are the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

Refunds are issued to the original payment method after the returned item has been inspected and approved.